Refund Policy
If you want to Return or Cancel your order for any reason, please do refer our Return Policy and Cancellation Policy respectively.
(a )Refunds Upon Cancelation:
Upon cancellation of your order, a confirmation mail or message will be sent to your registered email address and/or your registered mobile number. Refund will be processed in 2 to 3 business days and amount will be credited within 15 business days but still it depends on the banking facilities prevailed / availed by the customer.
As explained in the Cancellation Policy, you may receive the FULL REFUND OR REFUND with Cancellation Fee deducted whichever is applicable.
(b) Refunds Upon Returns:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you have opted for the replacement order, we'll initiate your replacement order as detailed in our Returns Policy.
If you have opted for the Refunds, We'll initiate your refund within 2 days of us receiving your return order. Credit will automatically be applied to your credit card or original method of payment, within a 15 business days but still it depends on the banking facilities prevailed / availed by the customer. Please do note that depends upon the destinations your return shipping may take 5 - 15 days to reach our warehouse after our shipping agent collect your return order.
You should expect to receive your refund within 15 business days upon successful acceptance of the return items at our locations, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper ( 1 to 2 weeks), the time it takes us to process your refund once we receive it (within 1 week), and the time it takes your bank to process our refund request(1 to 2 weeks).
On Late or Missing Refunds:
While we constantly work to get your refunds credited to your original method of payment as early as possible, please do note that there are circumstances where there could be some delays which are beyond our control such as Credit Card, Associated Bank processes, etc. If in case there are any delays, please do reach out to us @ love@letslive.ltd or whatsapp @ +91 88672 59838. We'll put all our possible efforts to get your returns at the earliest.
Please read the terms and conditions of our service.